Customer Service

At RodsByRane, every customer matters.

Rane takes great pride in the craftsmanship behind each product. Every rod is designed and handcrafted with care using high-quality materials sourced from the USA and Canada. Whether you’re adding a new piece to your collection or purchasing for the first time, Rane ensures your order receives the attention it deserves.

We value every customer, and you’ll always be treated with kindness, respect, and appreciation—no exceptions.

Exchange Policy

While we do not offer refunds, we understand that sometimes a product may not meet your expectations. That’s why we offer a fair exchange program. If there’s a concern with your item, reach out to us and we’ll work together to make it right. See our Terms & Conditions page for more info.

Need Help?

Check out our FAQ Page for answers to common questions—or Contact Us directly. We’re here to help.

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