Frequently Asked Questions
Here are some of the more commonly asked questions about our acrylic rods and our shipping practices. Should you need more information, please contact us via email at: Rane@rodsbyrane.com
All Stock item orders are processed as soon as we receive them. We try to ship your order within 3-5 business days. *Custom orders or non-stock items may take a little longer if out of stock.
Not if used properly. (See ‘Terms & Conditions).
Our QA dept inspects every rod in a selection process to use only the best materials. We will gladly replace the item, should there be a flaw in the material, which causes the rod to break during normal use.
Our rods are made from extruded acrylic plastic. Acrylic is durable, resistant to most chemicals, and is non-porous, so cleaning is easy. The acrylic rods will last a long time.
Our standard rod handles are made of Latex-free material. The custom EVA Foam handles are also latex free, as well as water resistant.
All rods are shipped in new and/or recycled brown, tan or white mailing tubes. A simple text mailing label with the name ‘Rods By Rane’ along with your name and mailing address is used. Inside, the rod(s) will be wrapped securely, and a packing slip will be enclosed.